Privacy Policy

Effective Date: November 12th, 2022 | Revision Date: March 19th, 2026

Dilworth Center respects your privacy and is committed to protecting the information you choose to share with us through this website. This Privacy Policy explains what information we collect through the website, how we use it, when we may share it, and the choices available to website visitors.

This Privacy Policy applies to information collected through dilworthcenter.org and related website pages, forms, and features. It does not replace any separate patient privacy notice or other disclosures that may apply if someone becomes a patient of Dilworth Center.

Information We Collect

We collect limited information that helps our website function, helps us respond to inquiries, and helps us understand how visitors use the site.

Information submitted by visitors. We may collect information a visitor chooses to provide, such as name, email address, phone number, preferred contact method, the reason for contacting us, how the visitor heard about Dilworth Center, and any message or other information submitted through a form.

Email updates and event interest information. If a visitor signs up for updates, workshops, alumni information, family-related information, or similar communications, we may collect contact details and preference information connected to those requests.

Automatically collected website usage information. When someone visits the website, certain technical information may be collected automatically, such as IP address, browser type, device type, referring pages, pages viewed, approximate location based on IP, and dates and times of visits.

Cookies and similar technologies. We and certain service providers may use cookies, pixels, tags, scripts, or similar technologies to operate the website, support security, remember preferences, understand traffic patterns, and measure outreach efforts.

How We Use Information

We may use website information to:

  • respond to questions, referrals, and other requests submitted through the site
  • send requested updates, event information, or related communications
  • operate, maintain, secure, and improve the website
  • understand how visitors use the website and which content is most helpful
  • measure the performance of outreach, advertising, and community education efforts
  • protect against spam, misuse, fraud, or security incidents
  • comply with legal obligations and protect the rights, safety, and operations of Dilworth Center

Cookies and Tracking Technologies

Our website may use cookies and similar technologies that are necessary for site functionality, site security, analytics, and outreach measurement.

These technologies may be set by Dilworth Center or by third-party services that support website hosting, performance, spam protection, analytics, embedded content, fundraising, event registration, advertising measurement, or social media integration.

Visitors may be able to limit certain cookies through browser settings. Restricting cookies may affect how some parts of the website function.

Visitors may also review privacy, advertising, or ad-preference settings made available by third-party platforms, including:

How We Share Information

We do not sell personal information.

We may share limited information with trusted service providers and platforms that help us operate the website or communicate with visitors, such as website hosting providers, analytics providers, spam-filtering or security providers, fundraising platforms, event-registration platforms, communication tools, and advertising or outreach measurement partners.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect rights or safety, investigate misuse, or support the security and integrity of our systems.

Third-Party Platforms and Links

This website may contain links to third-party websites, registration tools, donation pages, video platforms, and social media services. When a visitor clicks a third-party link or uses a third-party feature, that visitor may be subject to the privacy practices and terms of the outside service rather than this Privacy Policy.

Dilworth Center is not responsible for the privacy or security practices of third-party websites or services.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect website information. Even so, no internet transmission or storage system can be guaranteed to be completely secure, and visitors submit information at their own risk.

Data Retention

We retain website-related information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to requests, maintaining business and website records, improving site performance, meeting legal obligations, and protecting our operations.

Children’s Privacy

This website is not directed to children under 13, and Dilworth Center does not knowingly collect personal information online from children under 13 through the website. If we learn that information from a child under 13 has been submitted through the site, we will take reasonable steps to delete it.

Your Choices

A visitor may choose not to submit personal information through website forms. A visitor may also contact Dilworth Center to ask questions about communications received from us or to request removal from non-essential email communications.

Changes to This Privacy Policy

Dilworth Center may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Dilworth Center
2240 Park Road
Charlotte, NC 28203
Email: info@dilworthcenter.org
Phone: 704-372-6969