Treatment Team

Our team is committed to helping individuals and families unlock their recovery. With over 250 years of combined experience in the field of addiction treatment, our team brings experience, expertise, and empathy to every encounter.

Group therapy sessions are in progress at an outpatient rehab center in Charlotte, NC, with patients and a therapist engaging in discussion.
The Dilworth Center in Charlotte, NC, is a reputable outpatient rehab facility with over 30 years in alcohol and drug recovery.

Treatment Team

Our team is committed to helping individuals and families unlock their recovery. With over 250 years of combined experience in the field of addiction treatment, our team brings experience, expertise, and empathy to every encounter.

Executive Team

Charles Odell, CEO and President of an outpatient rehab center in Charlotte, NC, smiling in a blazer.

Charles Odell – CEO and President

MSW, Master Addiction Counselor (MAC), Licensed Clinical Addictions Specialist (LCAS)

“I believe that Dilworth Center’s treatment team is the most competent and talented group of people with whom I’ve ever worked. It is my privilege to be a part of it. Our patients and their families could not be in better hands.”

Charles has worked in the substance use disorder treatment field for over 30 years, specializing in

treatment for adults, young adults, adolescents and families. He currently serves on the Board of Directors of the National Association of Addiction Treatment Providers (NAATP) as well as the Advisory Board of Jonnie H. McLeod Institute on Addiction at the University of North Carolina at Charlotte.

When you get to know the Dilworth Center, you soon realize the secret to the success of their patients is the personal experiences many staff members bring to their work. Charles recounts his own.

“I had a life changing experience when I attended treatment in 1982. I decided shortly thereafter that I wanted to work in a treatment program that offered similar experiences to others. My mission is to provide the best possible recovery opportunities to those seeking treatment for addiction. Of course, licenses and certifications always help. But, what is more important is to understand and to have experienced recovery itself either personally or through the lives of friends and family.”

“We believe the best treatment programs are environments in which recovery is supported and encouraged. It’s important to model recovery before you can teach it. If you visit the Dilworth Center, you will probably find me sharing my experience, strength and hope with a newcomer.”

Asked if there was hope he might offer to someone considering seeking treatment, “Everyone has the capacity to experience recovery and so do you. Don’t give up before the miracle happens.” “I believe that Dilworth Center’s treatment team is the most competent and talented group of people with whom I’ve ever worked. It is my privilege to be a part of it. Our patients and their families could not be in better hands.”

Tammy Hanson, Chief Operating Officer at an outpatient rehab in Charlotte NC, smiling in a white shirt.

Tammy Hanson – Chief Operating Officer

MSW, Licensed Clinical Social Worker (LCSW), Master Addiction Counselor (MAC), Licensed Clinical Addiction Specialist (LCAS), & Certified Clinical Supervisor (CCS)

“The biggest problem I see that keeps those suffering from addiction from getting help is fear of the unknown. I wish I could show every patient a look into “a crystal ball,” so they could see what their life could be without the weight and shroud of addiction.”

For over 22 years, Tammy has specialized in the treatment of young adults, adolescents, and families.

Now she serves in the role of COO for Dilworth Center. “Day to day, you would probably catch me going from office to office, offering support and supervision to our staff.

I’m so humbled and proud to be working with the professionals here at Dilworth Center. So many of us have worked together for so long that we can almost finish each other’s sentences. The folks who are newer to the Dilworth Family fit like a glove and it feels as if they’ve been here forever, as well. If people only knew how much this team cares about them and is constantly working behind the scenes to help them be successful, it would blow their minds.” Beyond the years of training and certification that qualifies Tammy to serve in the field of chemical dependency, she admits that, “my licenses only provide a platform and qualification allowing me to hold the jobs I have held at the center; my real teachers have been all the patients I have treated over the years.”

The biggest problem Tammy sees that keeps those suffering from addiction from getting help is fear of the unknown. “I wish I could show every patient a look into “a crystal ball,” so they could see what their life could be without the weight and shroud of addiction. The advantage we offer is perspective. We’ve seen so many miracles happen here at Dilworth Center. We understand it seems impossible to see a brighter future in the beginning, but it’s there, it’s available to those who let us provide them the support and plan they need.”

Margaret Larrea, smiling Director of Business Development at an outpatient rehab center in Charlotte, NC.

Margaret Larrea – Director of Business Development

BA

“There is a lack of understanding that alcoholism/drug addiction is a disease and people who are suffering are not bad people trying to get good—they are sick people trying to get well. They deserve to be treated with care, respect and dignity.”

Margaret is responsible for Dilworth Center’s community outreach activities, including enhancing the

accessibility of our treatment services for potential patients and their referral sources. She is the former Outreach Services Representative for Caron Treatment Centers and past Director of Graduate and Undergraduate admissions at Queens University. Ms. Larrea has worked in substance use disorder treatment for over 20 years. “My degree in Organizational Communication has helped me to be a better listener and work with all types of people within my organization as well as other professionals and individuals seeking assistance.”

My ”aha” moment came years ago when I was a fairly new employee at a local inpatient treatment center. I met with a professional from another facility, who came for a tour and wanted more information about our services. I answered her questions as best as I could, but when she left I felt like I had done a terrible job. The next day, the woman called me in tears and told me about her young daughter who was struggling with drug addiction. She said I was very helpful and made her feel so comfortable that she knew she could trust me to talk with her about her situation and possibly offer assistance to her and her daughter. As a result, her daughter was eventually admitted into our youth and young adult program. I knew then that I could make a difference.”

“Taking the first step and reaching out for help is difficult. However, recovery is possible and there are professionals who are ready to assist you every step of the way.”

A professional woman from an alcohol treatment team smiles in a beige sweater.

Cynthia Givens – Director of Development and Marketing

JD, CFRE

“By reaching out for help I now am living my best life. Recovery continues to give me the gifts of joy, peace and gratitude. I want to help extend this gift to others who have lost their way.”

Cynthia started in 2016, and has been with us for more than 7 years. She is responsible for Dilworth Center’s fundraising efforts and activities. She also oversees the building and stewarding

of our donor relationships along with Dilworth marketing efforts.

I love what I do because at its foundation, it is all about developing authentic relationships with those who have an affinity for our mission.” You’ll most likely find Cynthia at a local coffee shop, talking with her “tribe”- donors, referents or friends in AA engaged in robust conversations around gratitude, recovery and how to best help those still struggling.” There is no shortage of inspiration at Dilworth Center. For Cynthia, “Nothing is more inspiring than someone sharing their experience, strength and hope to selflessly help a person still struggling with addiction. When you step out of fear and authentically share your struggles, that vulnerability becomes the slender reed someone struggling can hold onto. It is a beautiful thing to witness and experience.”

“At Dilworth, we begin our work each day with our hearts.” Offers Cynthia, ‘Most of us who work here are in recovery – we’ve been in that dark place and experienced the fear, dread and self-hatred that goes hand in hand with addiction. We’ve reached the sunlight and are driven by that experience to turn around and help those still living in the darkness.”

In a white blouse, Angie Leckie, Director of Finance at a drug treatment center in Charlotte NC.

Angie Leckie – Director of Finance

CPA

“Working at Dilworth Center provides me the opportunity to use my talent for a purpose and mission much larger than myself.”

Angie started in 2005, and has been with us for more than 17 years. She has worked in the accounting and finance field for over 25 years. Angie oversees the day to day financial operations, and

as a member of the executive leadership team, helps with the strategic initiatives of Dilworth Center.
“Working for a non-profit organization was such a pleasant change from the profitdriven environment I was used to. My co-workers at Dilworth Center are motivated by helping people and transforming lives, not by making a quick buck. My role is in safeguarding our fiscal health so we can continue to serve our community for another 30 years.”

Angie’s experience working for a “big six” accounting firm provided a firm foundation for her career. “Working at Dilworth Center provides me the opportunity to use my talent for a purpose and mission much larger than myself. This sense of purpose makes it easy to come to work each day.”

Feel Free to Call Us with Any Questions 704-372-6969

Clinical Team

Dr. Christopher E. Lord, Medical Director for outpatient alcohol treatment, smiling in business attire.

Dr. Christopher E. Lord – Medical Director

MD, Diplomate, American Board of Psychiatry and Neurology

“The biggest problem I see that keeps those suffering from addiction from getting help is that they succumb to their distorted beliefs regarding the perceived futility of seeking help. Regardless, they should try anyway.”

For over 13 years, Dr. Lord has served Dilworth Center as Medical Director. Dr. Lord is Diplomate of the

American Board of Psychiatry and Neurology with added certification in the sub-specialties of addiction and forensic psychiatry. He is responsible for the Dilworth Center’s medical supervision. Dr. Lord is also provides psychiatric assessments for Dilworth Center patients when indicated. In classic Dr. Lord perspective, he comments on his many accreditations , “When accompanied by competent clinical instruction and oversight, [all of my] licensure and certifications provide potentially helpful frameworks to engage clinical problemsolving; but as I like to say, patients make the best teachers.”

Considering some important advice once given to him, Dr. Lord offers “Specialize in something, or you will likely have a dull, ordinary career; and then something about eating yellow snow.”

Biggest “aha moment, Dr. Lord? “ yes, when I ate the yellow snow.”

Kelly Little, the clinical supervisor, has a friendly smile and is at an outpatient rehab center in Charlotte, NC.

Kelly Little – Clinical Supervisor

MSW, Licensed Clinical Addiction Specialist (LCAS), Certified Clinical Supervisor (CCS)

“One of the cool things about working at Dilworth Center is that we are all continuing to work on ourselves. Whether through a 12-step program or in our own therapy, we practice what we teach to our patients.”

Kelly has worked in substance use disorder treatment since 2011, specializing in the treatment of adolescents. Currently, she is the Clinical Supervisor at Dilworth Center. Additionally, Kelly conducts adolescent, young adult, and adult assessments, and facilitates adolescent and young adult treatment groups.

After a summer internship during undergrad, Kelly realized that her passion is working in a group therapy setting. “The forming, storming, and norming of a group process presents so many challenges and opportunities. I love most everything I do, but the most rewarding, profound, and productive moments are when I realize that a group of young, recovering addicts have learned enough from me and the rest of the staff at Dilworth Center that they can run a group session by themselves.”
Kelly is very intentional with her work. “I go above and beyond to coordinate care for my patients and their families. My straight-forward approach may not always feel comfortable or fun, but I am always up front and honest with my patients and I will be their biggest cheerleaders and support system if they allow me!”

“I am honored every day that my patients and their families trust me to be a part of their recovery journey.”

Cori N. Trotman Sr., Lead Counselor at an outpatient rehab center in Charlotte, NC, smiling in a brown shirt.

Cori N. Trotman Sr. – Lead Counselor

BA, Certified Alcohol and Drug Counselor (CADC), Advanced Certified Relapse Prevention Specialist (ACRPS)

“I have enjoyed helping people for over 35 years in the field of human services and I believe that there is nothing more important in this world than helping mankind.”

Cori started in 1999 and has been with the Dilworth Center for over 23 years. He is responsible for adult and adolescent patient caseloads, patient education and group therapy facilitation. He has worked

in chemical dependency treatment for over 35 years, specializing in the treatment of adults, young adults, adolescents and families.

I feel it is my personal duty in life, to be of service to others whenever and however I can. My mission is to provide hope for the hopeless. To provide hope for the people God has allowed me the privilege to be in their lives. I want to contribute to mankind, make an impact on my community, and leave this world in a better place.” The staff and patients of Dilworth Center have been fortunate to have someone like Cori, with 35 years of experience, working to serve on their behalf. “Being able to witness the miracles that I see on a daily basis, it is amazing how lives are transformed from the “birth of hopefulness”.

I have been able to see individuals overcome obstacles put before them. It is through hope and determination that obstacles are removed from their path of personal recovery. Cori has no intentions of slowing down. He’s passionate about the mission to help others. “I will continue to work with our patients until their needs are met. I will not be judgmental. I will always offer hope and compassion to ensure our patients have received the best services. They certainly deserve that.” “I have enjoyed helping people for over 35 years in the field of human services and I believe that there is nothing more important in this world than helping mankind.”

Abier Thornton, Lead Counselor at an outpatient alcohol treatment center, smiling in a grey ruffled top.

Abier Thornton – Lead Counselor

M.Ed., Licensed Clinical Addictions Specialist (LCAS)

“Nothing is more inspiring to me than when former patients reach out to me to show me their Chips and to update me on how their lives improved since being in recovery.”

Starting in 1999, Abier has been with the Dilworth Center for over 21 years. She is is responsible for the Dilworth Kids program for children, adult family and patient caseloads, patient education and group

facilitation. She has worked in substance use disorder treatment since 1998, specializing in working with adults, families and young children.
“It’s always been a passion of mine to help others suffering from the disease of addiction. Gaining my licensure in the field of addiction and recovery has helped me expand my knowledge & experiences and enables our patients to feel confident in my abilities.”
One of Abiers most impactful lessons came early on from one of her patients. “My “aha” moment came when I was an intern at Dilworth Center. When I was running a group session where I had a planned group topic. When the group ended, a patient said he needed to share something. He almost didn’t get to share because the group had ended and this was to be his last session. Witnessing this patient almost lose the opportunity to share helped me recognize the power of group therapy is in patients sharing; not simply for patients to follow my planned agenda.” Abier is on mission to “inform and educate patients about this disease so that they can make effective choices in their lives rather then relying on substances. I tend to hold patients accountable because my number one goal is helping and changing their lives.”

Jordan Tadlock, Licensed Marriage and Family Therapist and Counselor at an outpatient rehab in Charlotte, NC, smiling in a grey top.

Jordan Tadlock – Counselor

MA, Licensed Marriage and Family Therapist (LMFT)

“I want my work to make an impact. Our pain can feel so isolating but the only way out is through. I make a point to try to connect with others and validate their process.”

Jordan is responsible for adult and adolescent assessments, adolescent patient and family caseloads, patient and family education and group therapy facilitation. She has worked in chemical

dependency treatment since 2011, specializing in the treatment of families. You’ll find her facilitating initial appointments with family members, where she explains the disease of addiction and helps them understand their own negative coping strategies.

“I have my masters in marriage and family therapy. The lens I use is systemic, and I often assess individuals and their needs by considering who surrounds them. I also enjoy particularly working with couples and/or parents throughout the recovery process.” When asked what she sees as the biggest hinderance people face when seeking help she offers, “The biggest problem I see that keeps those suffering from addiction from getting help is their resistance to surrender. That’s the most critical step in the process.” Jordan is dedicated to helping you find the answers that work for your family. “ I may not always tell you what you want to hear, but I will always be honest and empathetic.“

Michael Hatley, Counselor at an outpatient rehab in Charlotte, NC, laughing in a striped shirt.

Michael Hatley – Counselor

MA, Licensed Clinical Addiction Specialist (LCAS)

The best advice I have received was cloaked in the form a personal wish from a mentor. He said, “My wish for you is that one day you will honor and bless the path you have taken.”

My mission as a therapist is to provide a safe and trusting environment in which individuals can safely explore their current life situations, identify problem areas, develop

new life and coping skills, and make informed decisions for building healthier futures. Clients struggling with advanced substance use disorders increasingly lose control of their abilities to address these areas. Over the last decade, I have watched as former clients have applied the skills and experiences gained in substance abuse treatment to other areas of their lives with great success. Frequently, I am approached by people who have asked why I choose to work in this field. The answer is both simple and selfish. Working in substance abuse treatment offers the opportunity to fully and authentically engage with some of the most intelligent, creative, resilient, and deeply thinking and feeling individuals that one could hope to meet. That privilege is mine on a daily basis.

Dakeita Staton, a counselor at a Charlotte drug treatment center, smiling confidently in a white shirt.

Dakeita Staton – Counselor

M.Ed, Licensed Clinical Mental Health Counselor Associate (LCMHC-A), Licensed Clinical Addiction Specialist (LCAS-A)

“The best advice I’ve ever received was that being brave is not the absence of fear but rather the strength of moving forward despite the fear.”

Dakeita Staton started at Dilworth Center in 2017 and is responsible for adult and adolescent assessments, adult and adolescent patient caseloads, patient and family education and group therapy facilitation.

Working in the field of addiction treatment and recovery wasn’t always the plan for Dakeita. “Growing up, I didn’t dream of becoming a substance abuse counselor. It was never part of the story I wrote for myself. It took some time for me to get here, but one day I decided to take a detour from the story I was writing in search of a different ending. I truly learned the meaning of “lean not on your own understanding…” and my life has not been the same since.” Dakeita’s optimistic and non judgmental attitude buoys everyone she comes into contact with. “Every day that you wake up is an opportunity to do something different. When life knocks you down you owe it to yourself to keep getting up.”

Lindsay Boyd, Licensed Clinical Mental Health Counselor Intern at an outpatient rehab in Charlotte, NC, in casual attire.

Lindsay Boyd – Counselor

MA

Lindsay’s personal mission statement is, “To demonstrate a strong commitment to supporting the health and well-being of those impacted by mental health and addiction.”

Lindsay is responsible for adult and adolescent assessments, female patient group therapy facilitation, patient education and relapse prevention group facilitation. Working at Dilworth Center is a true pleasure. It allows me to feel as if I am making a difference in not only my life, but the many lives I am able to impact on a daily basis.

Lindsay explained that the best advice she has ever received is “not to dwell on the past or future, but concentrate on showing up fully in the present moment.”

When asked what inspires her most, Lindsay shared, “Nothing is more inspiring to me than having people reach out and make that first call to the Center asking for help.”

Lindsay experienced her first “Aha moment” shortly after she started at Dilworth Center and was immersed into the treatment world. “Interning at Dilworth Center provided me with an understanding that I was where I needed to be, and that I want to be a part of people’s journey to recovery,” Lindsay explained.

Kaylee Bodner, counselor at an outpatient rehab center in Charlotte, NC, is smiling in a light blue top.

Kaylee Bodner – Counselor

MSW, Licensed Clinical Social Worker Associate (LCSW-A), Licensed Clinical Addiction Specialist Associate (LCAS-A)

“My greatest sense of accomplishment comes when I feel I am in service to others and that I have done something good for someone else.”

Kaylee is responsible for adult and adolescent assessments, adolescent patient and family caseloads, patient and family education and group therapy facilitation. She believes that one of the most exciting things about working at Dilworth Center is the ability to continue to learn from the seasoned staff and her patients.

Kaylee believes that nothing is more inspiring to her than seeing the way that our patients – especially the adolescents – show up for one another and provide a safe space for each other. “I’m so thankful to be part of a staff and set of patients who provide an environment for each other where we can be our authentic selves.”

“My educational background and research experience in neuroscience has provided me knowledge about the underlying mechanisms of the disease which informs my understanding of addiction treatment. Along with this, my background in social work has provided me with the recognition that nobody lives in a vacuum, and that the systems that surround an individual play a crucial role in their recovery. The greatest lesson I have learned is that nobody recovers alone. Connection and community are paramount.”

CallieAnn Munson, a counselor specializing in outpatient alcohol treatment, smiling in a striped blouse.

CallieAnn Munson – Counselor

M.A., Licensed Clinical Mental Health Counselor Associate (LCMHC-A), Licensed Clinical Addiction Specialist Associate (LCAS-A)

The biggest problem I see that keeps people from getting the help they need is feeling shame.

CallieAnn specializes in the treatment of adults with mental health and substance use disorders. You’ll likely find her facilitating lectures and groups for patients. In addition, CallieAnn is a certified yoga instructor and incorporates the 12 steps as she leads Dilworth patients and family members through this often insightful practice. She believes yoga can be a useful tool to help people experience the full mind/body/spirit connection with evidenced-based psychotherapy to support it.

CallieAnn’s mission is to be a light in the darkness of the disease of addiction. She believes that sometimes it needs to be a blinding light and other times gentle and suggestive. She understands that all of us experience depths of darkness, so she adjusts accordingly to meet patients where they are.

CallieAnn believes that one of the coolest and most exciting things about working at Dilworth Center is working with such a collaborative team with decades of experience, especially how the staff really invests so much into each and every patient.

Rob Marcy - Dilworth Center

Rob Marcy

Licensed Clinical Mental Health Counselor Intern (LCMHC-I)

“My greatest sense of accomplishment comes when I see the ‘lights’ come on for someone in recovery; watching people move from being scared and confused to confident and hopeful is beautiful!”

After a 30-year corporate career, Rob found new fulfillment during the COVID lockdown, and pursued a long-time passion for addiction counseling. Now, as an intern at Dilworth Center, Rob is dedicated to helping individuals navigate their recovery journey. He believes that the biggest problem keeping people from getting help is denial, due to shame and the stigma around addiction. Eventually, the pain and consequences of active addiction overshadow the shame, and recovery is sought – and Rob is thankful to now be in a position to help.

Rob’s mission is to educate individuals, families, and the community about addiction as being a progressive disease, not a personal weakness. He strives to help people move from active addiction to a happier, more fulfilling life in recovery. Being culturally competent and recognizing that addiction doesn’t discriminate is extremely important to him. Rob finds the team’s passion and experience in recovery at Dilworth Center to be energizing and values the advice to do his best and turn the results over to the universe. For Rob, nothing is more inspiring than seeing people move from the pain, confusion, and fear of active addiction to happy and fulfilled lives.
“Being a team member at Dilworth Center, a treatment center with over 34 years of helping people move from active addiction to lives in recovery, is the fulfilling work experience that I had been seeking for a long time.”

Sara Jakab, Laboratory Scientist at a Charlotte drug treatment center, smiling outdoors in a grey sweater.

Sara Jakab – Laboratory Scientist

“Nothing is more inspiring to me than the people who are honest with us and with themselves. The people who are fighting deep traumas in order to literally re-wire their brain chemistry. Recovery is hard, but worth it! Even those of us behind the scenes are rooting for you!”

Sara began her laboratory career at Dilworth Center, during our Covid quarantine and has been going steady since. Sara shares that her personal mission statement is: “Just to be a good human – always trying to have an attitude of service to others.”

When asked, Sara explained that she is grateful for the opportunity to look at this subset of the population that often gets overlooked or dismissed with empathy. This job has already taught me to be a more compassionate person, because you really never know how others may be struggling.

Sara’s aha moment came after accepting the position as laboratory scientist. She explained, “I originally applied because my work history met the job requirements and the schedule fit my needs. It wasn’t until a few weeks later that I found myself very invested in the stories and the recoveries of the patients I had been screening, and I realized I could be really happy and fulfilled being in the substance abuse field long term.”

Sara’s advice for others….. “Just because it may have been your parent’s story or your family’s story doesn’t mean it has to be yours. We are all capable of breaking family cycles. Being told that you don’t have to be stuck can be a revolutionary piece of advice.”

Admissions and Outreach Team

The Manager of Administrative Operations for Dilworth Center is often the first to answer the phone for people seeking alcohol treatment.

Christina “Tina” Melber – Manager of Administrative Operations

BA

“Nothing is more inspiring to me than a person who puts aside their ego and asks for help. My heart melts.”

Serving as assistant to the CEO, Tina has worked in substance use disorder treatment at Dilworth Center for over 30 years.

“I love doing what I do- the feeling of what I do matters in the world – if only for that person. To assist alcoholics, addicts and their families – either by scheduling an appointment with us or making an appropriate referral – my goal is to help get them where they need to be – whether it is with us or not.”

Her older brother Steve provided some great advice to her as she headed off to college that has served her and those she comes into contact with well over the years, “You have to look out for yourself – no one is going to do that but you” So applying that to asking for help with addiction – people all around the individual can see it and want it for them but it isn’t until the person takes the first step towards recovery that it can begin.”

When you meet Tina, it’s apparent she’s right where she was meant to be. “While driving to an interview in Florida, thinking about my future and the possibility of moving, I decided to ask for clarity. It so happened to be while I was crossing a body of water. I received an immediate sense of calm and direction, “everything will be ok, just do the next right thing”. I made a mental note to check the name of the river upon my return trip. it was called Peace River.” Having been with Dilworth Center for over 28 years, Tina provides a unique perspective. “I have told higher ups if we ever get to a place where I have to limit my phone time or if I can’t help someone and need to “cut it short”, I don’t want to work here anymore. I get a high off of assisting a person get the help they need. I can say without hesitancy – Dilworth Center’s mission has stayed the same from DAY ONE – to help patients and their family members recover from the disease of addiction and for that I am grateful.”

Amy McDonnell, a clinical case coordinator at a Charlotte drug treatment center, is smiling in a white blouse.

Amy McDonnell – Clinical Case Coordinator

BA

“Nothing is more inspiring to me than being a witness to someone’s journey to finding genuine happiness in sobriety.”

Amy has been with Dilworth Center for over 10 years. You’ll find her on the phone with someone brave enough to make that first call. “The biggest problem I see that keeps those suffering from addiction from

getting help is them just not knowing that there is a way out. My experience helps me serve people. I am uniquely qualified to assist alcoholics and addicts, because of my own personal experience and my sobriety journey.” Amy is an example of Dilworth Center’s unique staff of individuals who have walked their talk. When you speak to Amy, you know you’re speaking with someone who understands what you’re going through. “Just pick up the phone and make the call –
admitting you don’t have all the answers is the first step.” I’ve been there, I’ve had to make that call before, and I appreciate how hard it is.”
“I love what I do and it helps me stay sober. My mission is to be kind and helpful to those seeking help with addiction and get them pointed in the right direction, whether it’s with us or somewhere else.”

Marsha, a Clinical Case Coordinator for alcohol treatment, smiling in a yellow blouse.

Marsha C. Green – Clinical Case Coordinator

MA

“I’ve quickly realized that addiction is not a moral issue, it is truly a disorder. This disorder does not choose who it effects, rich, poor, or color. I knew at that moment this is where I’m supposed to and be doing with my life. Helping others in their journey. I have never looked back or regretted that decision.”

Marsha has been working in the field of chemical dependency since 2000. She is responsible for patient

admissions, case management, intake coordination, community referrals, and administrative operations. “I truly believe that my career is a “calling, not a job.” God says all I have to do is be willing and he will handle the rest. That has been my belief since my first day and thus far I have had a very rewarding, blessed and exciting ride.” You’ll find Marsha on the phone talking to someone about Dilworth Center’s IOP program. She’ll be completing an intake and scheduling patients for an appointment to come in and meet with an assessor. “During the evening hours”, Marsha adds, “I will be in the Relapse Prevention group encouraging them to share their successes and struggles of the week.” Asked what words of encouragement she might offer someone considering
reaching out for help, Marsha says “Be kind to yourself and work on you for a change. You don’t have to really like the idea of treatment but it’s necessary to begin a new chapter in your life. We are here to walk with you on your journey.”

Corinne Freer, Patient Accounts Representative for outpatient alcohol treatment, in a white jacket.

Corinne Freer – Patient Accounts Representative

“My mission is to help as many people as I can, by not letting money stand in the way of treatment.”

Corinne has been with the Dilworth Center for more than 8 years. She is responsible for medical records management and quality assurance coordination. Working with patients and family members

to establish the financial plans necessary for treatment, Corinne has a unique perspective from the beginning of a patients therapeutic journey.

“Nothing is more inspiring to me than seeing those patients ,who have struggled the most, complete the program.” You’ll find Corinne talking with patients or family members about treatment service payments and informing them on how Dilworth Center will be the best money they ever spent. “I always try to be compassionate and fair,” says Corinne. “I do feel like we really help people, and I feel like we make a difference, therefore even the little things I do make a difference. My mission is to get as many people into treatment here as I can, not letting money stand in their way.”

A confident professional woman involved in alcohol treatment, smiling outdoors.

Denise Becker – Business Development

Representative

“The stigma attached to the disease of addiction is one of the biggest obstacles preventing people from receiving help. I believe that people struggling with an alcohol or drug problem should receive the same support and treatment as those with other chronic illnesses.”

Denise is responsible for Dilworth Center’s community outreach activities, including enhancing the accessibility of our treatment services for potential patients and their referral sources. Denise comes to Dilworth Center with an extensive

 

business development background with Pfizer, working in their Neuroscience Division for many years. Motivated by her own transformational journey and witnessing both personally and professionally the increasing and overwhelming prevalence of substance use disorders in the Charlotte community, she has a passion for helping patients and families access treatment. Over the last several years, Denise has immersed herself within the recovery industry and community, developing a deep understanding of the disease of addiction and a comprehensive knowledge of treatment admission processes.

Denise believes there is nothing more rewarding than assisting individuals and families in finding the support they need to understand and believe that recovery is real and possible for anyone who courageously asks for help.

Data Team

Buck Rackley, Data & Information Manager at an outpatient rehab facility in Charlotte, NC, with a confident expression.

Buck Rackley – Data & Information Manager

“To watch the transformations that happen during recovery is as powerful as witnessing birth. “

You’ll find Buck compiling and managing DC’s treatment data allowing Dilworth Center to be more effective in the drug addiction services it provides. His personal mission statement is “to help good things happen.”

Buck believes that the biggest problem he sees that keeps people from getting help is their impression of what sobriety looks like.

Buck explained that one of the coolest and most exciting things about working at Dilworth Center is the sense of people working together to help others.

In a lavender shirt, Peter Hirsch is the research Coordinator and Counselor at an outpatient rehab in Charlotte, NC.

Peter Hirsch – Research Coordinator / Counselor

BS, Certified Alcohol and Drug Counselor (CADC)

“Nothing is more inspiring to me than to know I’ve connected with someone on the deepest, most meaningful level and can make a difference.”

Years of experience in a wide variety of fields have led Peter to Dilworth Center. “My mission is really to leverage all of my life experiences, the personal evolutions I’ve gone through – including recovery – and the diversity of human relationships I’ve experienced to help people change their lives and be free of substance use disorders.”

“The biggest problem I see that keeps those suffering from addiction from getting help is the weight of their shame, resulting in denial.” Peter brings more than his literal education to each of the patients he encounters. His personal journey informs his perspective and allows him to truly connect with those suffering from addiction.

“Nothing is more inspiring to me than to know I’ve connected with someone on the deepest, most meaningful level and can make a difference. For me, my aha moment came when I was able to let go of my own shame and knew I could find peace and contentment as a natural state.”

You’ll find Peter performing one-on-one assessments and building treatment plans, earning the trust of patients, and understanding the most intimate aspects of their lives; helping them find their own way to change.
“I offer my humility and non-judgmental empathy. Having been in their shoes – I seek to provide my openness and guidance to helping them find their own, new growth and wellbeing.”